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T-Mobile grievance
#1
Here is a previous case by *** (Identity withheld for privacy reason).


I have a grievance with TMOBILE. 1. They don't take precaution to black list a device imei number like apple does when a customer has to have a device replaced. Their negligence has cause me to be tracked, monitored , and hacked. I can't make calls because the network isn't secure and I'm constantly redirected to fraudulent lines.

Also they only allow one TMOBILE ID even if you get your own service after being on a family plan.
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