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Automatic Renewals - Printable Version

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Automatic Renewals - Donesia - 06-24-2022

Automatic Renewals (for customer services and products)

A growing number of US states have adopted laws that govern how businesses may sign up customers for automatic subscriptions or offers. These laws, often referred to as automatic renewal laws (ARLs) provide requirements for how and when an organization may sign up a customer for an automatic subscription.

In California, for example, the ARL requires businesses to provide conspicuous notice of the subscription terms, methods for cancelling, and to send certain confirmation notices. The California ARL law will be amended effective July 1, 2022.
Other states have similar laws regulating automatic subscriptions.