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+--- Thread: Verizon (/showthread.php?tid=668)
Verizon - Donesia - 10-25-2022
Here is a previous case by *** (Identity withheld for privacy reasons).
Hi there, I am in arbitration with Verizon as the claimant on a few issues. Main points are breach of contract as I had no phone service the first 10 days as they somehow could not port my phone number. It was active at the start of opening phone lines on Dec 17,2020 resulting in losing promo $250*2 lines, which I don't recall being dependent on ported lines. Charged twice first mo. March , 2021 I ordered another phone (had not found out about promo yet) but immediately canceled with In minutes when I discovered it would be costing way more then the extra $5 /month that was advertised. I was told I couldn't cancel but just don't accept the phone. Phone was dropped off anyway, no way to not accept. Returned phone in new condition charged restocking fee plus service. I asked if they could set aside the portion of the bill I dispute and was ghosted. No response. Falling further behind on bills as I regularly tried to adjust my plan to be more affordable to catch up. They always changed plans in middle of month which always resulted in extra charges. I always checked the start at month cycle box. Finally I got buried and stopped paying in essence canceling service. The last month in Nov Verizon charged me two reconnect fees though I never reconnected service nor paid anything toward service as I was done with them. Set for first submission Nov 2nd I have researched laws etc. and have substantial laws to back my claim. Can't find any case laws however. I don't know how to write my submission. A list? a story or summary?, where do I include cites etc.? Any example or help will be greatly appreciated.