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Wrongfully Deactivated by Instacart - Printable Version

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Wrongfully Deactivated by Instacart - Nerine - 08-03-2021

Here is a previous case by ***(Identity withheld for privacy reason).




Hello, I’ve been wrongly deactivated from Instacart, how long do you think it could take to be reactivated. Yes, a customer ordered 10 (1.5) liters of champagne, they didn’t have enough so the customer changed it to 20(750) ml bottles. The app thought I was way overcharging the customer xxxxx, so they deactivated me for fraudulent activity. I still have the receipt and it was verified there by a worker there, so it was definitely delivered. It’s been four days now and I still have the receipt and emails they sent me.