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Straight Talk Dispute - Printable Version

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Straight Talk Dispute - Nerine - 07-26-2021

Here is a previous case by *** (Identity withheld for privacy reason).



I have been trying to resolve an issue with straight talk and I am getting nowhere. I purchased a Samsung Galaxy A21 on December 28, 2020. July 11 it quit charging. I sent it in for warranty as instructed and was sent an LG K31 Rebel worth a fraction of the Samsung price. Now they tell me that their computer says I originally sent an LG K31 in.