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Surge in consumer complaints about mobile payment apps and digital wallets, such as V - Nerine - 06-28-2021
There’s been a surge in consumer complaints about mobile payment apps and digital wallets, such as Venmo, Cash App, Coinbase, and Zelle, as more Americans go cashless.
That’s according to a new report from the U.S. Public Interest Research Group, a policy and research organization.
U.S. PIRG reviewed 9,277 complaints received by the Consumer Financial Protection Bureau from April 2017 to April 2021, finding a pattern of issues with digital wallets, scams, and customer service.