05-20-2021, 04:22 PM
Here is a previous question that was asked by *** (Identity withheld for privacy reason).
My wife has added me to her credit card for capital one in December of 2020. I manage all our bills and credit cards. I pay her bill monthly in full. She has never missed a payment nor even had a balance after payment is made monthly. She received an email this past week (March 14th, 2021) stating “We’re working on your new card request, thank you for calling in for the changes” and it states “You or an account manager made changes to the account”. She called in wondering what was going on. They removed me from her account because of charges I had 5 years ago from identity theft. Is this legal?
It says on their website you can add as many authorized users as you want all you need is their Social Security number and mailing address nowhere on their website at all does it state there are any stipulations on who you can add as an authorized user legally I feel they would have to post if there was any type of stipulations that could have an authorized user removed especially without even contacting the account manager and making them aware of the situation
My wife has added me to her credit card for capital one in December of 2020. I manage all our bills and credit cards. I pay her bill monthly in full. She has never missed a payment nor even had a balance after payment is made monthly. She received an email this past week (March 14th, 2021) stating “We’re working on your new card request, thank you for calling in for the changes” and it states “You or an account manager made changes to the account”. She called in wondering what was going on. They removed me from her account because of charges I had 5 years ago from identity theft. Is this legal?
It says on their website you can add as many authorized users as you want all you need is their Social Security number and mailing address nowhere on their website at all does it state there are any stipulations on who you can add as an authorized user legally I feel they would have to post if there was any type of stipulations that could have an authorized user removed especially without even contacting the account manager and making them aware of the situation